Skyzer News

The Payments industry can sometimes be a minefield of acronyms, industry jargon and complex definitions. Here are a few of the main terminologies you will hear within the Payments industry and an explanation of each to ensure you are fully informed. Acquirer Acquirer is the term give to the bank that enables you to accept [...]

Software Compliance is the term used to cover the management of the application software in the Skyzer terminal fleet, and ultimately, the ongoing security and compliance of the New Zealand payments industry. By way of background, in 2012 a number of important new requirements were introduced into the New Zealand payments market around ensuring that EFTPOS [...]

Terminal security is extremely important to every merchant. There are a variety of ways to ensure that you can protect your EFTPOS terminals and stay protected from fraudulent behaviour. The first step is to create a list of the EFTPOS terminals on your premises and include the following details for each terminal: The make, model [...]

The key to a successful small business venture is customer satisfaction, and that begins with the right EFTPOS terminal. No matter what kind of small business you have there is an ideal EFTPOS machine out there that will suit your exact needs—no more, no less. It’s just a matter of choosing the right [...]

Everything from your EFTPOS terminal to the sign over your door contributes to the customer’s overall experience. If you’re a small or start-up business looking to carve out your niche, then creating a solid customer experience is crucial to establishing your brand, identity, and credibility. That said, the information out there can be [...]

Keeping your Countertop EFTPOS terminals protected is all about implementing safe practices and smart, preventative habits. If you run a business where multiple employees have access to the terminal, make sure they all take on these habits as well, because they are crucial to maintaining the privacy of the banking information that passes through the [...]

Upgrades for your EFTPOS machine can either come in the form of updated software, or an entirely new terminal that needs to be installed. Whenever the time for either one of them comes around, it’s crucial to get to it as soon as possible, because each update features critical safety features that help keep [...]

When a customer swipes or inserts their Debit card on your EFTPOS terminal, they don’t incur any additional costs from the action, and neither do you. However, when a customer chooses to use a contactless method, someone has to field the fee that banks have implemented. More often than not, that someone is the [...]

Your EFTPOS terminal needs to connect to your customer’s bank to complete a transaction successfully. While the payment is happening,this looks like a pretty simple process. However, the transaction is a lot more complicated than it looks. Behind the scenes, this seemingly simple process is completed by the Skyzer Payment Application, which is [...]

In the modern world, a customer’s payment experience is primarily defined by how fast and smooth the process is, whether that’s executed through a mobile EFTPOS terminal or a cash transaction. But when it comes to EFTPOS transactions, it all comes down to consistent, secure service. Over our 10+ years in the industry, we [...]

Almost every EFTPOS machine in New Zealand is capable of accepting contactless payments, and that’s for good reason. Over 440 million transactions take place via an EFTPOS machine every year in New Zealand, making our country one of the biggest users of the payment platform in the entire world. A natural extension of the EFTPOS [...]

Looking for a way to enhance your customer experience, decrease transaction times and boost productivity? Then check out our Move 5000 – the latest payment terminal from Ingenico which is a game changer! Whether your business is a bustling bar or fine-dining restaurant, The Move 5000  can make transactions even easier for your customers. Your customers won’t [...]

Whether you’re a stall-holder at a local market, run a busy Café or a Tradie that’s on-the-move, payment terminals aren’t a one-size-fits-all solution. So which terminal is right for your business? Well… that depends on a few different variables – your business type, your customer and your budget. The new Telium Tetra range [...]

Kiwis have been spending with their mobile phones rather than their wallets, according to the latest figures which reveal that just over 20% of all payment transactions in 2018 used contactless technology. The data reflects the changing attitudes of New Zealanders who have been slower on the uptake of contactless payment technology than some of our international [...]

Paying by card is safe, and it’s even safer if you make a contactless payment. Take it from someone who knows. Christine Hogan, Skyzer’s Software Certification & Support Manager, knows more than most about the risks of card payments and says she feels 100% confident of the level of security in the New Zealand [...]

If you can’t accept payments, you may as well shut up shop. As a merchant, you want your payment terminal to make things easy for you and your customers. It should be easy to operate and integrate well with your other business systems. But more than anything, it should WORK! This may not be [...]

Twenty years ago, a payment terminal was little more than a calculator with a modem attached. A reseller could drop it off in a box at the merchant and that was pretty much it. Over the years, the terminals have gained many features to make it easier for customers to pay and merchants to run [...]

Are you missing out on half a million customers? More than 90% of the nearly 450,000 Chinese who visit New Zealand every year have said they will be more inclined to spend money with vendors who offer them the opportunity to make mobile payments. Being able to use their familiar, trusted mobile payment platforms is one of [...]

More than 6% of New Zealand merchants still use dial-up for their payment terminals. The number is dwindling, but we’re likely to see it for a long time still. Earlier plans to end dial-up functionality has been put on hold, as some rural areas do not have access to ADSL or fibre-optic networks. Paymark, who [...]

Every new technology has to overcome past practice. When electronic payments started, people found comfort in handing over a card as if it were a bank note. Signing for a credit card payment is like signing a cheque and typing in your PIN is the electronic version of a signature. So of course, contactless payments [...]